Privacy Policy

The Artizo Institute (“Artizo”) is committed to protecting the privacy and confidentiality of the personal information entrusted to us by our donors, supporters, applicants, apprentices, employees and other stakeholders (collectively “stakeholders” and individually “you” or “your”).

Accountability:

Artizo and its staff, apprentices, officers and directors are responsible for protecting personal information under their control in accordance with this Privacy Policy, the BC Personal Information and Privacy Act (PIPA) and the federal Personal Information Protection and Electronic Documents Act (PIPEDA).

We will inform our stakeholders of why and how we collect, use and disclose their personal information, obtain their consent where required, and only handle their personal information securely, and in a manner that is reasonable and appropriate to the circumstances.

This Privacy Policy, in compliance with PIPA and PIPEDA, outlines the principles and practices we follow in protecting your personal information. Our privacy commitment includes ensuring the accuracy, confidentiality, and security of stakeholders’ personal information and allowing our stakeholders to request access to, and correction of, their personal information.

Scope of this Policy:

This Policy applies to Artizo, its staff, officers, directors, apprentices and agents and any service providers.

Personal information:

Personal information means information about an identifiable individual. This typically includes any information that can be used to distinguish, identify or contact a specific individual, such as name, address, or email address, as well as financial information, which may be presented in any form.

Anonymous or aggregate information that cannot be tracked back to you personally, including aggregate information tracked and collected by this website, or business contact information (i.e. information that would enable an individual to be contacted at a place of business, including name, position or title, business telephone number, business address, business email or business fax number) is not covered by this policy, PIPA or PIPEDA.

Privacy Officer:

Privacy Officer means the individual designated as having responsibility to ensure that Artizo complies with this policy, PIPA and PIPEDA.

Collection and use of personal information:

Artizo collects only the personal information we need to fulfill a legitimate identified purpose. The table below shows the typical information we collect and how it is used.

Personal information How it’s used
Names, addresses, email addresses of individual donors and email news subscribers in individual communications, records or lists.
Establish, manage and maintain a relationship with you, including responding to your questions, providing you with relevant communications and sharing important information and notices with you.
Legal, financial, credit card and banking information.
Process your donations and legacy gifts, better understand your activity and giving preferences.
Education, employment and income information obtained from apprentices and employees (including their referees) and the results of any disciplinary action, evaluations, or background checks that may have been carried out.
Assess suitability of potential apprentices and employees.
Names, addresses and employment information of alumni, including email addresses, phone numbers, church/organization names, and ordination status.
Manage and maintain a relationship with alumni, to make certain information available to donors (name, church, and location), and to measure the performance of the program.
Social Insurance numbers and dates of birth.
For employment purposes.
Photos or video of identifiable individuals.
To promote the work of Artizo in printed and electronic material.
Donation records and communications that contain financial information related to identifiable individuals.
To issue tax receipts.
Personal contact and employment information of directors, mentors and trainers.
For communication purposes and as necessary to comply with relevant law.
Collecting your personal information:

We may collect personal information directly from you or from third parties that have the right to disclose it to us. Your personal information can be obtained in person, via
telephone, mail, email, via the Internet, and through various activities and events.

We will obtain express consent from you for collection, use or disclosure of sensitive information, or information which is outside your reasonable expectations, or creates a meaningful risk of significant harm.

Consent:

We will obtain your consent to collect, use or disclose personal information (except where we are authorized to do so without consent).

Consent can be provided orally or in writing or it can be implied where the purpose for collecting, using or disclosing the personal information would be considered obvious and you voluntarily provide personal information for that purpose.

Consent may also be implied where you are given notice and a reasonable opportunity to opt-out of your personal information being used for communications, mail outs, circulars, or seeking donations and you do not opt-out.

By engaging with Artizo you consent to our collection, use and disclosure of personal information in accordance with this Privacy Policy. If you do not agree with these terms, please do not provide us your personal information. To opt out, contact us via email at info@artizo.org or by phoning 604.558.4400 ext. 131.

Disclosing your personal information:

We will not use or disclose your personal information for any additional purposes than those referred to in this Privacy Policy unless we obtain your consent to do so.

Postal mail and email:

Artizo provides regular communications to its donors through both postal mail and electronic mail. We use personal information provided by you for delivering these
communications. You may choose to opt-out of these communications at any time by email to info@artizo.org or by phoning 604.558.4400 ext. 131.

Web beacons (such as almost invisible graphic files) or similar technologies are used to collect certain information when you receive and open email communications from us. This information may include the date and time you first opened our email, the number of times it was opened and the number of click-throughs on any links in our email to you. This information helps us track activity and provide more relevant and effective communications materials. We may also use this information for internal reporting and analysis.

Website:

The Artizo website is available to you without your revealing any information about yourself. Like other websites, we may collect the name, address, IP address and domain you used to access the website, the type and version of web browser and operating system you are using, and the number, duration and frequency of visits to our website, and what other websites you visited prior to coming to this site. This anonymous information cannot be traced to a specific individual user but is used simply to measure the number of visits, average time spent, page views, most popular preferences and other statistics, to determine the ways in which users prefer to use the website. We may use this data to monitor the website’s performance for systems administration purposes, to improve the website, and to track statistics such as web traffic in aggregate form.

Artizo uses cookies, web beacons and third-party tracking software, such as Google Analytics, to collect information about your visit to our website. Google Analytics uses or shares this information (see: How Google Uses Your Information) in accordance with its Terms of Service and Privacy Policy (see: Terms of Service and Privacy Policy). At any time, you can stop Google Analytics from recognizing you on return visits to this site, by blocking, deleting or disabling cookies on your browser or device setting.

Third parties:

Artizo does not rent or sell personal information to any other organization; however, we may share this information with Artizo employees and/or third-party service providers for the purposes of analysis, verifying an individual’s identity, to provide support for and communicate information about Artizo programs, events and initiatives, and to complete a financial transaction. When this occurs, we supply only the information that is required to provide the service, and strict terms of confidentiality are established. We may also share personal information where required by law or under any regulatory requirement that may be imposed on us from time to time.

Storage of personal information outside Canada:

For some uses, personal information collected or acquired by Artizo may be stored and/or processed outside of Canada and is therefore subject to the legal jurisdiction of those countries and may be accessed by the courts, law enforcement and national security authorities.

Accuracy of your personal information:

Artizo will take all reasonable measures to ensure accuracy of any personal information that we collect. From time to time, Artizo may contact you to ensure the accuracy of the information we hold. We may also update your personal information (such as your email address or postal address) when we become aware that the information has changed or updated, without requesting your consent.

Access to your personal information:

On request, subject to certain exceptions such as privacy of others or legal privilege, Artizo will enable you to access the personal information we hold about you, including identifying those to whom we may have disclosed any of your personal information. This will be as provided in PIPA.

You also may correct any personal information we hold about you which you believe may be inaccurate, or request the deletion of your personal information, unless the retention is otherwise required by law.

To access your personal information, send an email to info@artizo.org, identifying the information being sought in sufficient detail. We will make the requested information available within 30 business days or provide written notice of an extension if additional time is required.

Retaining your personal information:

If we use your personal information to make a decision that directly affects you, we will retain that personal information for at least one year so that you have a reasonable opportunity to request access to it.

Otherwise, we will retain your personal information only as long as necessary to fulfill the identified purposes or a legal or business purpose. This period may extend beyond your relationship with us.

When removed from our systems, your personal information is securely erased, destroyed or appropriately anonymized.

Protecting your personal information:

We are committed to ensuring the security of your personal information in order to protect it from unauthorized access, collection, use, disclosure, copying, modification or disposal or similar risks.

We maintain technical, contractual, administrative and physical security measures to protect your personal information in a manner that is reasonable and appropriate to the nature of the personal information you provide to us. For example, we use password protection and encryption software to protect personal and other information we receive when a donation is made. Our website and the software we use is routinely and frequently updated to maximize protection of such information.

Personal information gathered by us is kept in strict confidence. Artizo employees and third parties are authorized to access personal information based only on their need to use it for the reason(s) for which it was obtained.

Safeguards are in place to protect personal information from unintended disclosure or sharing more widely than is necessary to achieve the purposes described above. For example, safeguards include physical prevention against theft, the use of firewalls and virtual private networks, strong password protection, updating software with security patches and performing virus scans. We perform annual self-assessments to ensure safeguards are appropriate and in place.

We use reasonable efforts to require any person or organization providing services to Artizo to meet or exceed the requirements of this policy, and of PIPA and PIPEDA.

These protective measures will be subject to independent audit, if necessary, to ensure their effectiveness and we will continually review and update our security policies and controls as technology changes to ensure ongoing personal information security.

We will use appropriate security measures when destroying your personal information – such as shredding documents and if necessary, double deleting electronically stored information.

Changes to this Policy:

Artizo reserves the right to modify this Privacy Policy without prior notice to you. Modifications will be effective immediately, unless otherwise stated. You are deemed to have accepted any modifications made to this Privacy Policy and our practices if you continue to provide personal information to us after notification or publication of such modifications or have not otherwise opted out.

Questions, concerns or complaints:

If you have any questions or concerns about this Privacy Policy, your personal information, the practices of this website, or your dealings with Artizo, send an email, attention Privacy Officer, to info@artizo.org, or alternatively by phone at 604.558.4400 or by mail to Artizo, attention Privacy Officer, 2325 Burrard Street, Vancouver, BC V6J 3J2.

If you wish to speak to our Privacy Officer, please so indicate. If the Privacy Officer is unable to resolve the concern, you may also contact the Information and Privacy Commissioner of British Columbia.

Further information on privacy is provided on the websites of the Office of the Information and Privacy Commission of BC Office of the Information and Privacy Commissioner for B.C. | Home and Privacy Commissioner of Canada Office of the Privacy Commissioner of Canada – Office of the Privacy Commissioner of Canada.

Updated: December 2025